Automotive Industry News & Information - M & R Customs

There seems to be a common misconception among many that if you have an aftermarket/extended warranty, that your car, truck, SUV or Jeep must be taken to a dealership. This is not true. Non-dealership / Independent Automotive repair shops can service and repair your new or UNDER WARRANTY/EXTENDED WARRANTY. As a positive, at our shop you can get fast service and work with highly trained technicians! We'd love to take care of your vehicle for you and can do so right here at our automotive shop. Repairs by highly rated and trained automotive technicians with dealer rated diagnostic tools, at BETTER PRICING by a shop that knows you!

It is a law that independent automotive repairs shops can maintain and service your warranty. All consumers are protected by the Magnuson-Moss Warranty Act, that is enforced by Federal Trade Commission (FTC). It prohibits a manufacturer from voiding the new vehicles warranty or a vehicles extended warranty because service was performed by a Non-Dealer/Independent Repair shop.

Per the FTC, “It's illegal for a dealer to deny your warranty coverage simply because you had warranty work or routine maintenance or repairs performed by our automotive shop. Routine maintenance can include anything from oil changes, tire rotations and belt replacement, to fluid checks, flushes, new brake pads and inspections.” It is also important to note that the “Magnuson-Moss Warranty Act makes it illegal for a company to void your warranty or deny coverage under the warranty for the simple cause that you used an aftermarket or recycled part.”

One of the major perks to bringing your vehicle to an independent repair shop is the ability to make your money go further. Many times, warranties will have a limit or a deductible. Our goal is to make your warranty work for you.

Lastly, If you are on the fence about whether or not to purchase an AFTERMARKET or EXTENDED warranty. We suggest opening a savings account for your car and putting back money for possible breakdowns. While warranties are great the limitations can sometimes outweigh the benefits.

Whichever option you may choose we will be there for you every step of the way! We look forward to taking care of your new or under extended/aftermarket warranty, car, truck, SUV or Jeep right here. Give us a call today!

It’s not always easy to recognize when your vehicle is suffering from a simple problem that requires a little maintenance and TLC or there is real engine damage as symptoms can be overlooked and seen as “normal.” While not all sounds and smells may threaten the life of your car or truck engine, there are some obvious warning signs that require a vehicle inspection here at the shop right away.

Have you checked your brakes lately? I know you expect them to stop your car or truck when you step on that brake pedal, but when they don't work as expected it's too late and then you have an accident with damage to your vehicle but more importantly to the people inside your car and those on the road who may be in your path.

Let's avoid that issue! Test your brakes by lightly tapping them in different situations when the roads are both wet and dry. If your vehicle is pulling to one side, your brake pedal pulses up and down or the steering wheel shakes when the brakes are applied, you are very much overdue for a brake check. Getting in early will save you money as it is always easier to fix a problem before it becomes a huge issue and your brakes are gone requiring new brakes, pads, rotars, and drums.

When in doubt stop by our shop and have one of our professional automotive repair technicians take a look. Don't wait until it's too late to solve these problems and let us help you stay safe on the road! After all, that is the reason we raise these garage doors every day and open these tool boxes. We love what we do and want to ensure our drivers can stay on the roads longer with their vehicles safer and more cost efficiently.